Privacy Policy

1. Overview

This Privacy Policy explains how ChukScan collects, uses, stores, and shares information when you use our website, dashboard, Telegram bot, scan tools, subscriptions, and related services.

2. Information We Collect

We may collect account information such as your name, email address, login details, account identifiers, subscription plan, billing status, and usage limits.

If you connect Telegram, we may collect and store your Telegram user ID, Telegram chat ID, connection status, and related account linkage information so that scans, usage limits, and account access can work correctly across the website and Telegram bot.

We may also collect scan-related information, including submitted contract addresses, token names, tickers, selected scan tiers, scan results, timestamps, usage counts, and diagnostic logs.

3. Payments and Billing

Payments and subscriptions may be processed by third-party payment providers such as Stripe. ChukScan does not store full payment card numbers. We may receive and store limited billing information such as customer identifiers, subscription status, plan type, payment status, invoice status, and related transaction metadata.

4. Authentication and Connected Services

ChukScan may use third-party authentication providers such as Clerk to manage account creation, login, session security, password protection, and account verification. These providers may process account and authentication data according to their own privacy policies and security practices.

5. How We Use Information

We use information to operate ChukScan, create and secure accounts, connect Telegram, process subscriptions, track scan usage, enforce plan limits, provide scan results, troubleshoot errors, prevent abuse, improve product quality, and communicate important service updates.

6. Scan Data and Product Usage

We may store scan history, recent scan records, usage counts, timestamps, account activity, and feature interactions. This data helps us provide the service, display usage limits, debug issues, improve scan quality, and protect the platform from abuse.

Token contracts, tickers, and public blockchain data submitted for scanning are generally not private by nature, but they may still be associated with your account or Telegram user ID inside ChukScan systems.

7. Third-Party Data Providers and APIs

ChukScan may use third-party services for hosting, authentication, payments, analytics, blockchain data, token market data, liquidity data, wallet intelligence, and related infrastructure. These providers may process limited information needed to deliver their services.

Examples may include infrastructure, authentication, payment, analytics, blockchain, market-data, and crypto-intelligence providers. The exact providers may change as ChukScan evolves.

8. Cookies and Similar Technologies

ChukScan and its service providers may use cookies, local storage, session tokens, or similar technologies to keep you signed in, secure your account, remember preferences, understand usage, and operate the website and dashboard.

9. Sharing of Information

We do not sell your personal information. We may share information with service providers that help us operate ChukScan, including hosting, authentication, payments, security, analytics, communications, customer support, and data-processing providers.

We may also disclose information if required by law, to protect our rights, to investigate abuse or security incidents, to enforce our Terms of Service, or in connection with a business transfer such as a merger, acquisition, financing, or sale of assets.

10. Data Retention

We retain information for as long as reasonably necessary to operate ChukScan, provide accounts and subscriptions, maintain scan history and usage records, comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

11. Security

We use reasonable safeguards designed to protect information. However, no method of transmission, processing, or storage is completely secure. You are responsible for keeping your account, email, password, devices, and Telegram account secure.

12. Your Choices

You may request account updates, account deletion, or deletion of certain personal information by contacting us. Some information may be retained where necessary for legal, billing, security, fraud-prevention, operational, or legitimate business purposes.

13. Children

ChukScan is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

14. International Users

ChukScan may be operated from the United States and may process information in the United States or other countries where our service providers operate. By using ChukScan, you understand that information may be transferred and processed outside your country of residence.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of ChukScan after updates means you accept the updated Privacy Policy.

16. Contact

For privacy requests, account deletion requests, or questions about this Privacy Policy, contact us at admin@chukscan.com.